A critical infrastructure provider responsible for public safety utilities faced increasing nation-state cyber threats, exposing gaps in their traditional SIEM and managed security services.

This document outlines MixMode’s Week 1 deployment process, the impact of AI-driven security, key lessons learned for SOC teams looking to modernize their threat detection and response strategies, and how the critical infrastructure provider shifted from reactive investigation to proactive remediation in just 3 days.

Key Findings:

• Active Threat Detection: MixMode identified unauthorized data exfiltration to restricted geographies that SIEM and managed security services missed.
• Autonomous Alert Prioritization: AI-driven risk scoring reduced noise from rule-based alerts while surfacing and prioritizing high-risk incidents with context.
• Operational Efficiency Gains: The SOC team transitioned from manual alert triage to proactive remediation, significantly improving response time.